Systems,
connected cleanly.
ERP, CRM, HR, finance and operational systems connected through contracts, events and typed APIs, with ownership, versioning and observability that survive change.
Integration debt compounds silently until the day it doesn't. The estates that stay flexible are the ones that treat every seam as a first-class engineering artefact, owned, versioned and observed.
Map the estate
Systems, seams, data flows and ownership mapped honestly, not aspirationally.
We map what actually exists: system-of-record boundaries, data flows, integration patterns, ownership. The output is a working spine, not a wall of boxes.
Where seams are missing owners or contracts, we say so.
Fewer, better-shaped seams outperform many convenient ones over any real time horizon.
Design the seams
APIs and events over point-to-point. Contracts over convention. Versioning as a policy.
Every seam has a contract, an owner, a versioning policy and a monitoring SLA. Change on one side doesn't cascade to a mystery on the other.
iPaaS where it earns its keep. Custom services where volume, latency or logic demand it.
Build & reconcile
Integration built with tests, contract tests and reconciliation, because integration bugs are the ones you find at month-end.
Contract tests run in CI. Reconciliation harnesses run on real data. Idempotency and retries are engineered, not hoped for.
Every seam is observable end-to-end from day one.
Operate
SLAs, deprecation, consumer support and continuous improvement, treated as an engineering discipline.
Live inventory of every seam, its owner, its contract version and its health. Seams that stop paying back get retired.
The estate compounds instead of accumulating.
Toolkit
Framework, platform and vendor selection is driven by the shape of the work and the team who'll own it, not by whichever ecosystem is loudest this year. The list below is representative, not prescriptive.
- iPaaS
- MuleSoft · Boomi · Workato · Azure Integration Services
- Events
- Kafka · RabbitMQ · EventBridge
- APIs
- REST · GraphQL · OpenAPI
- Enterprise systems
- SAP · Oracle · Salesforce · Dynamics 365
- Observability
- OpenTelemetry · Datadog · Grafana
Selected work
What clients ask us first
01iPaaS or hand-rolled?
Per integration, on volume, latency, cost and complexity. iPaaS for SaaS-to-SaaS glue at moderate volume. Custom for volume, latency or complex logic. Most estates use both, deliberately.
02How do you avoid spaghetti?
Contracts, ownership, versioning and monitoring on every seam. Point-to-point is technical debt from day one. Fewer, better-shaped seams outperform many convenient ones.
03How do you handle reconciliation?
Reconciliation harnesses on real data, running as tests in CI. Idempotency and retries engineered, not hoped for. Every seam observable end-to-end.
04How do you handle change without breaking downstream?
Versioning as a policy. Contract tests in CI. Deprecation windows honoured. Consumer analytics tell us who we'd break before we break them.
Let's discuss your integration programme.
Share a brief overview of the systems and seams, we'll arrange an introductory conversation with the relevant practice leadership.

