Professional services,
engineered for utilisation.
Practice management, engagement delivery, PSA, ERP and AI-native operations, engineered around utilisation, margin and client outcomes, not around a generic delivery slide.
The territory, in four numbers we hold ourselves to.
Professional services pay back what they can measure, in utilisation, realisation, gross margin and client satisfaction. These are the numbers we design against.
- 5–10pp
- Utilisation uplift
- Real-time
- Financials
- 6–10
- Weeks
- One
- System of record
Typical outcome on end-to-end PSA and delivery modernisation
WIP, realisation and margin visible at engagement level
To first release on a scoped delivery or PSA slice
For people, engagements and financials
The professional-services formats we build for.
Professional services is a family of practices with distinct realities, from consulting through law, accounting and creative. We tailor architecture and delivery to the practice you actually run.
Management consulting
Engagement-based delivery with high-mix workloads, project-based financials and knowledge-intensive practices.
Law & legal services
Matter management, DMS, e-discovery, billing and client-confidentiality tuned to the reality of legal practice.
Accountancy & audit
Audit workpapers, tax preparation, advisory and compliance systems engineered around regulatory rhythm.
Engineering & architecture
Project delivery, BIM-adjacent workflows and multi-party collaboration engineered for the built environment.
Creative & marketing agencies
Retainer and project-based delivery, creative operations and client-review workflows engineered for velocity.
Technology & IT services
Staff-augmentation, managed-service and product-consulting operating models engineered for utilisation and margin.
Services we deliver into professional services.
Every professional-services engagement blends practice management, delivery platforms and AI-native operations. These are the practices we most commonly deploy for consultancies, law firms, accountancies, architects and agencies, each linked to its dedicated practice page.
The professional-services estate we engineer end to end.
The firms that pull ahead treat people, engagement, finance, client and knowledge estates as one connected system, measured by utilisation, realisation and client outcomes together.
- 01PSA & delivery platform
- Modern PSA surfaces, resource planning, timesheet, engagement financials and delivery workbenches integrated with the firm's other systems.
- 02Client & engagement portals
- Client-facing portals, collaboration and delivery transparency engineered as products, because delivery is a customer experience.
- 03Knowledge & IP management
- Firm knowledge, precedent, playbooks and IP engineered as first-class assets, with search and AI grounded in them.
- 04Finance, billing & WIP
- Real-time WIP, realisation and margin visibility, billing engineered against your engagement models and reporting rhythm.
- 05AI in delivery & knowledge
- Proposal drafting, research and analysis copilots, QA assistants and engagement summarisation with human oversight.
- 06Security, confidentiality & compliance
- Client-confidentiality-safe controls, matter segregation, conflict-of-interest management and jurisdiction-specific regimes.
Trusted by partners, delivery leaders and CFOs.
A representative sample of the professional-services firms we've engineered with, across consulting, law, accountancy and adjacent practices.
Programmes delivered in this sector.
What clients ask us first
01PSA modernisation or replatform?
By firm size, practice mix and integration reality. Modernisation wins where the incumbent PSA supports the operating model and the constraint is agility. Replatform wins where the incumbent has drifted from delivery reality or a firm consolidation warrants one spine. Cutovers are rolling, reconciled and reversible.
02Where does AI genuinely earn its place in professional services?
In proposal drafting grounded in firm knowledge, in research and analysis copilots, in first-draft generation with human review, in engagement summarisation and in knowledge search. In every case model governance, evaluation and confidentiality are engineered, because client work is exactly the wrong place to ship AI without care.
03How do you handle client confidentiality and conflict of interest?
As engineering, not just policy. Matter segregation, entitlements, information-barrier controls and audit are designed into the platform. Conflict-of-interest checks are engineered surfaces. AI systems are grounded only in appropriately-scoped corpora with evidence trails.
04How do you handle real-time WIP and realisation visibility?
Through modelled engagement financials on a modern data platform, WIP, realisation, margin and utilisation visible at engagement, team and firm level. Semantic layers ensure partner and CFO see the same numbers as the engagement leader.
05How do you handle multi-office and multi-jurisdiction operations?
As distributed systems engineering with jurisdiction-specific controls. One firm operating model, one system of record, with local specialisation where regulation and market reality demands. The best firms feel like one system, the engineering underneath is where that happens.
Let's discuss your professional-services programme.
Share a brief overview of the practice, systems and outcomes you're chasing, we'll arrange an introductory conversation with the relevant practice leadership.