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Tekansa AIIntelligent Automation

Intelligence built into healthcare workflows.

Automate repetitive work, assist healthcare teams and create better patient experiences with AI designed around healthcare workflows.

Positioning
Tekansa AI

Tekansa AI is the intelligence layer that sits across Clinic, Dental, Health, Hospital and the Platform, safe to deploy, always with clinician oversight.

  • AI Receptionist
  • AI Patient Assistant
  • AI Documentation
  • AI WhatsApp Agent
  • AI Receptionist
  • AI Patient Assistant
  • AI Documentation
  • AI WhatsApp Agent
  • AI Analytics
  • Workflow Automation
01  /  The problem

Most healthcare AI dies in the pilot.

It gets bolted onto a workflow no clinician trusts. Tekansa AI is engineered into the workflow, with evaluation, guardrails and clinician-in-the-loop from day one.

  • .01

    Missed calls

    Front-desk work that no one picks up after hours.

  • .02

    Documentation load

    Clinicians typing when they could be listening.

  • .03

    Patient questions

    The same five questions asked over and over.

  • .04

    Report reading

    Administrators drowning in dashboards.

02  /  Capabilities

What it does,
under the hood.

Every module is native. Turn on what you need. Nothing bolted on, nothing hidden behind add-ons you have to integrate yourself.

AI Receptionist

Never miss a booking again.

  • Appointment booking
  • Rescheduling
  • FAQs (clinic hours, address, services)
  • Doctor availability
  • Patient requests
  • Voice + WhatsApp channels

AI WhatsApp Agent

Native conversations on the channel patients already use.

  • Book, reschedule, cancel
  • Prescription queries
  • Report delivery
  • Appointment reminders
  • Follow-up nudges
  • Escalation to human staff

AI Documentation

Ambient scribe, clinician-reviewed.

  • Dictation → structured note
  • SOAP structure
  • ICD-10 & procedure suggestions
  • Draft-and-review workflow
  • Never posts without clinician sign-off

AI Patient Assistant

Patients ask, only about what they're allowed to see.

  • Appointment queries
  • Prescription details
  • Report status
  • Outstanding bills
  • Follow-up schedule
  • Scoped to authorised data only

AI Analytics

Natural-language questions on the data you're allowed to see.

  • Ask about OPD & IPD volume
  • Bed occupancy
  • Department performance
  • Revenue queries
  • Custom cohort analysis
  • Role-scoped access

Workflow Automation

Rules and agents that turn actions into flows.

  • Trigger-based workflows
  • Multi-step automations
  • Human-in-the-loop steps
  • Approvals & notifications
  • Audit trails
Tekansa AI in operation
03  /  How it runs

Everything the front desk, the doctor and the back office needs, on one login.

Book a patient, take the consult, write the prescription, send it on WhatsApp, take the payment, close the visit. The workflow you already run, just without the copy-paste between five systems.

  • Multi-location ready
  • Multi-doctor calendars
  • Digital prescriptions
  • WhatsApp & SMS built-in
  • One-click billing
  • Role-based access
05  /  Common questions

The ones we hear
most often.

Does the AI ever replace a clinician's judgement?

No. Tekansa AI is designed to assist, every clinical output is reviewed and signed off by a clinician before it enters the record.

How is patient data handled by the AI?

All processing happens within your tenancy. Data is not used to train external models. Every AI action is logged with a full audit trail.

Can we use Tekansa AI without the other products?

The AI agents can operate standalone against your existing systems, but they compound value when connected to Tekansa Clinic, Dental, Health or Hospital.

Ready to see Tekansa AI at work?

Bring Tekansa AI into the workflow.

A 30-minute walkthrough is usually enough to know if it's the right fit. If it isn't, we'll tell you.